SMS Communication

SMS Terms & Conditions

Important information about our SMS messaging service and your communication preferences.

Last updated: April 2, 2026

Quick SMS Commands

Text "STOP"

Unsubscribe from all SMS messages

Text "HELP"

Get customer support information

Text "START"

Re-subscribe to SMS messages

1
SMS Consent & Data Privacy

The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your SMS consent and phone number are used solely for the purpose of sending you the text messages you have opted in to receive from StriveStays.

2
Types of SMS Communications

If you have consented to receive text messages from StriveStays, you may receive messages related to the following:

Service Notifications

Booking confirmations and updates
Guest check-in/check-out notifications
Emergency and maintenance alerts

Business Updates

Follow-up messages regarding your inquiry
Billing and payment reminders
Promotions or special offers

3
Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your property management services, bookings, or account updates.

Service notifications: As needed for critical updates
Business updates: Up to 5 messages per week
Promotions: Occasional, based on your preferences

4
Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. StriveStays does not charge any additional fees for sending or receiving SMS messages, but your mobile carrier may apply charges as per your service agreement.

5
Opt-In Method

You may opt in to receive SMS messages from StriveStays in the following ways:

Online Form Submission

By checking the SMS consent checkbox on any of our website forms where you provide your phone number

Verbal Consent

By verbally agreeing to receive SMS messages during a phone conversation with our team

Texting Us First

By initiating a text message to our business number

Note: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Providing your phone number does not require you to consent to receiving SMS messages.

6
Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so:

Reply "STOP"

Simply reply "STOP" to any SMS message you receive from us for instant unsubscribe

Contact Us Directly

Email info@strivestays.com or call +1 (973) 200-3160 to request removal from our messaging list

7
Help

If you are experiencing any issues with our SMS service, you can get help in the following ways:

Text "HELP"

Reply with the keyword HELP to any message

Visit Our Website

Get help at strivestays.com/contact

Call Us

Call us at +1 (973) 200-3160

8
Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and SMS Terms & Conditions pages.
Message frequency may vary.

SMS Support & Help

Text Support

Reply "HELP" to any message

Instant automated help

Email Support

info@strivestays.com

Detailed SMS assistance

Phone Support

+1 (973) 200-3160

Direct human support